Privacy policy

At OSHA, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you visit or make a purchase on our website.

1. What Information We Collect

We may collect:

  • Contact details: name, email, phone, billing and shipping addresses.

  • Account info: username, password, preferences, and settings.

  • Order details: items you view, add to your cart, purchase, return, or exchange.

  • Payment information (processed securely by Shopify; we never store your card details)

  • Communication: messages you send us, including support requests.

We collect information directly from you, automatically via our website, or through Shopify and service providers that help us run our store.

2. How We Use Your Information

We use your information to:

  • Process your orders, returns, and exchanges.

  • Provide customer support.

  • Personalize your shopping experience (recommendations, wishlists, notifications).

  • Send marketing communications (if you opted in).

  • Prevent fraud and keep our website secure.

  • Comply with legal obligations.

3. Sharing Your Information

We may share your data:

  • With Shopify and other service providers for payment, shipping, storage, and website operations.

  • With marketing partners for promotional communications (if you opted in).

  • If legally required, or to protect our rights, property, or users.

  • During business transfers (merger, sale, or bankruptcy).

Your data may be transferred to countries outside the EU/EEA or UK, protected by Shopify’s safeguards.

4. Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent or object to certain uses.

  • Receive a copy of your data or request its transfer.

  • Opt out of marketing emails at any time.

For EU/UK residents, the 14-day “cooling off” period applies to standard items, not custom or personalized items (like bespoke items).

To exercise your rights, contact us at intrecci.osha@gmail.com

5. Security & Data Retention

We take reasonable steps to protect your data but cannot guarantee 100% security.
We keep your data only as long as necessary to provide our services, comply with the law, or resolve disputes.

6. Children

Our site is not intended for children under 16. We do not knowingly collect personal data from children.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

Contact Us

If you have questions or complaints about your data, contact us at:
Email: intrecci.osha@gmail.com